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Free Wi-Fi Top Of Hotel Guests Wish List (10th April, 2012)For centuries hotels have been thinking of different and novel ways to attract guests. A free this or a complimentary that can be the difference between someone thinking their hotel stay was mediocre or superlative. A new survey reveals that the twenty-first century guest needs free Wi-Fi Internet access to make his or her stay complete. According to Hotels.com, hotel guests much preferred to be connected in their rooms than have the little luxuries such as Italian espresso coffee makers, video game consoles or a gym to work out in. Of 415 people who responded to the website's survey, more than 38% said free Wi-Fi was a must when deciding where to book a room. Just under a third of respondents said they wanted it to be a standard amenity at hotels. Many people are tired of paying the often exorbitant charges to get online. Taylor L. Cole, director of public relations and social media for Hotels.com, said the results of the survey were as he expected: "Given the explosion of mobile use in the past few years, it is no surprise that travellers are requiring free and fast Wi-Fi," he said. He added that: "Many guests never travel without their tablets, smartphones and laptops. It's as intuitive as packing a toothbrush. Guests use these items in their rooms to plan activities for the next day." Internet these days is seen as an automatic freebie in many parts of the world. Charging for it is like asking guests to pay for water. Countries with a strong focus on attracting business clientele and higher end travellers are leading the way in providing free Wi-Fi. The United Arab Emirates is one destination where it is unlikely that Wi-Fi will be added to your hotel bill. Other countries are quickly following suit. WARM-UPS1. FREE WI-FI: Walk around the class and talk to other students about free Wi-Fi. Change partners often. Sit with your first partner(s) and share your findings. 2. CHAT: In pairs / groups, decide which of these topics or words from the article are most interesting and which are most boring.
Have a chat about the topics you liked. Change topics and partners frequently. 3. HOTELS: How could you make them better? Complete this table with your partner(s). Change partners and share what you wrote. Change and share again.
4. HUMAN RIGHT: Students A strongly believe free Internet access is a human right; Students B strongly believe otherwise. Change partners again and talk about your conversations. 5. FREEBIES: What are the best freebies? Rank these and share your rankings with your partner. Put the best at the top. Change partners and share your rankings again.
6. GUEST: Spend one minute writing down all of the different words you associate with the word 'guest'. Share your words with your partner(s) and talk about them. Together, put the words into different categories. BEFORE READING / LISTENING
1. TRUE / FALSE: Read the headline. Guess if a-h below are true (T) or false (F).
2. SYNONYM MATCH: Match the following synonyms from the article.
3. PHRASE MATCH: (Sometimes more than one choice is possible.)
WHILE READING / LISTENING
GAP FILL: Put the words into the gaps in the text.
LISTENING – Listen and fill in the gaps
For centuries hotels have been thinking of different and ________________ guests. A free this or a complimentary that can be the difference between someone thinking their hotel __________________ or superlative. A new survey reveals that the twenty-first century guest needs free Wi-Fi Internet access to make his or her stay complete. According to Hotels.com, hotel guests __________________ be connected in their rooms than have the little luxuries such as Italian espresso coffee makers, video game consoles or a gym __________________. Of 415 people who responded to the website's survey, more than 38% said free Wi-Fi was a must when deciding where to book a room. Just under a __________________ said they wanted it to be a standard amenity at hotels. Many people are tired of paying __________________ charges to get online. Taylor L. Cole, director __________________ and social media for Hotels.com, said the results of the survey were as he expected: "Given the __________________ use in the past few years, it is no surprise that travellers are requiring free and fast Wi-Fi," he said. He added that: "Many guests never travel without their tablets, smartphones and laptops. It's as __________________ a toothbrush. Guests use these items in their rooms to plan activities for the next day." Internet these days is seen as an __________________ many parts of the world. Charging for it is like asking guests to pay for water. Countries with __________________ attracting business clientele and higher end travellers are leading the way in providing free Wi-Fi. The United Arab Emirates is one destination where it is unlikely that Wi-Fi will be added to your hotel bill. Other countries are ____________________.
AFTER READING / LISTENING
1. WORD SEARCH: Look in your dictionary / computer to find collocates, other meanings, information, synonyms … for the words 'follow' and 'suit'.
2. ARTICLE QUESTIONS: Look back at the article and write down some questions you would like to ask the class about the text.
3. GAP FILL: In pairs / groups, compare your answers to this exercise. Check your answers. Talk about the words from the activity. Were they new, interesting, worth learning…? 4. VOCABULARY: Circle any words you do not understand. In groups, pool unknown words and use dictionaries to find their meanings. 5. TEST EACH OTHER: Look at the words below. With your partner, try to recall how they were used in the text:
FREE WI-FI SURVEY
Write five GOOD questions about free Wi-Fi in the table. Do this in pairs. Each student must write the questions on his / her own paper. When you have finished, interview other students. Write down their answers.
FREE WI-FI DISCUSSIONSTUDENT A's QUESTIONS (Do not show these to student B)
----------------------------------------------------------------------------- STUDENT B's QUESTIONS (Do not show these to student A)
LANGUAGE – MULTIPLE CHOICE
For centuries hotels have been (1) ____ of different and novel ways to attract guests. A free this or a complimentary that can be the difference between someone thinking their hotel stay was (2) ____ or superlative. A new survey reveals that the twenty-first century guest needs free Wi-Fi Internet access to make his or her stay (3) ____. According to Hotels.com, hotel guests much preferred to be connected in their rooms than have the little (4) ____ such as Italian espresso coffee makers, video game consoles or a gym to work out in. (5) ____ 415 people who responded to the website's survey, more than 38% said free Wi-Fi was a must when deciding where to book a room. Just under a third of respondents said they wanted it to be a standard amenity at hotels. Many people are (6) ____ of paying the often exorbitant charges to get online. Taylor L. Cole, director of public relations and social media for Hotels.com, said the results of the survey were (7) ____ he expected: "Given the explosion of mobile use in the past few years, it is no surprise that travellers are requiring free and fast Wi-Fi," he said. He added that: "Many guests never travel without their tablets, smartphones and laptops. It's as (8) ____ as packing a toothbrush. Guests use these items in their rooms to plan activities for the next day." Internet these days is seen as an automatic (9) ____ in many parts of the world. Charging for it is like asking guests to pay for water. Countries with a strong focus (10) ____ attracting business clientele and higher end travellers are leading the way in providing free Wi-Fi. The United Arab Emirates is one destination where it is unlikely that Wi-Fi will be (11) ____ to your hotel bill. Other countries are quickly following (12) ____. Put the correct words from the table below in the above article.
WRITING
Write about free Wi-Fi for 10 minutes. Correct your partner's paper. _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ HOMEWORK1. VOCABULARY EXTENSION: Choose several of the words from the text. Use a dictionary or Google's search field (or another search engine) to build up more associations / collocations of each word. 2. INTERNET: Search the Internet and find out more about Wi-Fi. Share what you discover with your partner(s) in the next lesson. 3. FREE WI-FI: Make a poster about free Wi-Fi. Show your work to your classmates in the next lesson. Did you all have similar things? 4. HOTEL WI-FI: Write a magazine article about free Wi-Fi in hotels. Include imaginary interviews with people who say it must be free and hoteliers who want to make a profit. Read what you wrote to your classmates in the next lesson. Write down any new words and expressions you hear from your partner(s). 5. LETTER: Write a letter to a hotel owner. Ask him/her three questions about free Wi-Fi in his/her hotel. Give him/her three ideas on how to make a guest's stay better. Read your letter to your partner(s) in your next lesson. Your partner(s) will answer your questions.
ANSWERSTRUE / FALSE:
SYNONYM MATCH:
PHRASE MATCH:
GAP FILL: Free Wi-Fi top of hotel guests wish listFor centuries hotels have been thinking of different and (1) novel ways to attract guests. A free this or a complimentary (2) that can be the difference between someone thinking their hotel stay was mediocre or superlative. A new survey (3) reveals that the twenty-first century guest needs free Wi-Fi Internet access to make his or her stay complete. According to Hotels.com, hotel guests (4) much preferred to be connected in their rooms than have the little (5) luxuries such as Italian espresso coffee makers, video game consoles or a gym to work out in. Of 415 people who responded to the website's (6) survey, more than 38% said free Wi-Fi was a must when deciding where to book a room. Just under a (7) third of respondents said they wanted it to be a standard amenity at hotels. Many people are (8) tired of paying the often exorbitant charges to get online. Taylor L. Cole, director of (9) public relations and social media for Hotels.com, said the results of the survey were as he expected: "Given the explosion of mobile (10) use in the past few years, it is no surprise that travellers are requiring free and fast Wi-Fi," he said. He added that: "Many guests never travel without their tablets, smartphones and (11) laptops. It's as intuitive as (12) packing a toothbrush. Guests use these items in their rooms to plan activities for the next day." Internet these days is seen as an automatic (13) freebie in many parts of the world. Charging for it is like asking guests to pay for (14) water. Countries with a strong focus on attracting business clientele and higher end travellers are leading the (15) way in providing free Wi-Fi. The United Arab Emirates is one destination where it is unlikely that Wi-Fi will be added to your hotel bill. Other countries are quickly following (16) suit. LANGUAGE WORK
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