The Reading / Listening - United Airlines - Level 2

United Airlines is in trouble for treating one of its passengers badly. Security guards dragged David Dao, a 69-year-old doctor, out of his seat and pulled him along the floor and out of the plane. Dr Dao became unconscious and his face was covered in blood. He lost two front teeth and had a broken nose. The doctor paid for his seat but United Airlines ordered him to get off the plane because a flight attendant wanted to sit down. The doctor said he had to work the next day because he had many patients to see at his hospital. The United staff didn't listen to him.

Dr Dao is going to sue United Airlines. Dao was born in Vietnam. He escaped from the Vietnam War. He said being dragged off the United Airlines flight was "more horrifying" than living through that war. His daughter said: "What happened to my dad should have never happened to any human being….We were horrified and shocked." A video of Dr Dao being dragged off the flight went viral on the Internet. Over 150,000 people signed an online petition asking the United Airlines CEO to resign. He refused. He did not apologize at first. He said Dr Dao was at fault for his injuries.

Try the same news story at these levels:

    United Airlines - Level 0 United Airlines - Level 1   or  United Airlines - Level 3

Sources
  • http://www.bbc.com/news/world-us-canada-39586391
  • http://www.chicagotribune.com/business/ct-united-dragged-passenger-dao-0414-biz-20170413-story.html
  • http://www.newsweek.com/david-dao-united-passenger-press-conference-lawsuit-583791


Make sure you try all of the online activities for this reading and listening - There are dictations, multiple choice, drag and drop activities, crosswords, hangman, flash cards, matching activities and a whole lot more. Please enjoy :-)

Phrase Matching

Paragraph 1

  1. United Airlines is in
  2. treating one of its passengers
  3. pulled him
  4. his face was
  5. had a broken
  6. flight
  7. he had many patients to
  8. The United staff
  1. see at his hospital
  2. nose
  3. didn't listen to him
  4. attendant
  5. trouble
  6. along the floor
  7. covered in blood
  8. badly

Paragraph 2

  1. Dr Dao is going to
  2. He escaped from
  3. more
  4. human
  5. went
  6. Over 150,000 people signed
  7. He did not apologize
  8. Dr Dao was at
  1. an online petition
  2. horrifying
  3. fault for his injuries
  4. viral on the Internet
  5. at first
  6. sue United Airlines
  7. being
  8. the Vietnam War

Listening — Listen and fill in the gaps

United Airlines is (1) ___________________ treating one of its passengers badly. Security guards dragged David Dao, a 69-year-old doctor, (2) ___________________ and pulled him along the floor and out of the plane. Dr Dao became unconscious and his face was (3) ___________________. He lost two front teeth and had a broken nose. The doctor paid (4) ___________________ United Airlines ordered him to get off the plane because a flight attendant wanted to sit down. The doctor said he had (5) ___________________ day because he had many patients to see at his hospital. The United staff didn't (6) ___________________.

Dr Dao (7) ___________________ United Airlines. Dao was born in Vietnam. He escaped from the Vietnam War. He said being dragged off the United Airlines flight was "(8) ___________________" than living (9) ___________________. His daughter said: "What happened to my dad should have never happened to any human being….We were horrified and shocked." A video of Dr Dao being (10) ___________________ flight went viral on the Internet. Over 150,000 people (11) ___________________ petition asking the United Airlines CEO to resign. He refused. He did not apologize at first. He said Dr Dao (12) ___________________ his injuries.

Put a slash (/) where the spaces are

UnitedAirlinesisintroublefortreatingoneofitspassengersbadly.Securi
tyguardsdraggedDavidDao,a69-year-olddoctor,outofhisseatandpul
ledhimalongthefloorandoutoftheplane.DrDaobecameunconsciousa
ndhisfacewascoveredinblood.Helosttwofrontteethandhadabrokenn
ose.ThedoctorpaidforhisseatbutUnitedAirlinesorderedhimtogetofft
heplanebecauseaflightattendantwantedtositdown.Thedoctorsaidhe
hadtoworkthenextdaybecausehehadmanypatientstoseeathishospit
al.TheUnitedstaffdidn'tlistentohim.DrDaoisgoingtosueUnitedAirline
s.DaowasborninVietnam.HeescapedfromtheVietnamWar.Hesaidbei
ngdraggedofftheUnitedAirlinesflightwas"morehorrifying"thanlivingt
hroughthatwar.Hisdaughtersaid:"Whathappenedtomydadshouldha
veneverhappenedtoanyhumanbeing….Wewerehorrifiedandshocked
."AvideoofDrDaobeingdraggedofftheflightwentviralontheInternet.O
ver150,000peoplesignedanonlinepetitionaskingtheUnitedAirlinesC
EOtoresign.Herefused.Hedidnotapologizeatfirst.HesaidDrDaowasat
faultforhisinjuries.

Student survey

Write five GOOD questions about this topic in the table. Do this in pairs. Each student must write the questions on his / her own paper. When you have finished, interview other students. Write down their answers.

(Please look at page 12 of the PDF to see a photocopiable example of this activity.)

Discussion — Write your own questions

STUDENT A’s QUESTIONS (Do not show these to student B)

(a) ________________

(b) ________________

(c) ________________

(d) ________________

(e) ________________

(f) ________________

(g) ________________

(h) ________________

STUDENT B’s QUESTIONS (Do not show these to student A)

(i) ________________

(j) ________________

(k) ________________

(l) ________________

(m) ________________

(n) ________________

(o) ________________

(p) ________________

Free writing

Write about this topic for 10 minutes. Comment on your partner’s paper.

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Answers

(Please check your answers against the article above.

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