Airline pays staff bonus for spotting oversized bags
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The budget airline Ryanair has a plan for the problem of oversized luggage. The airline will increase the bonus it pays to staff for spotting bags that are too big. Staff currently get a "gate bag bonus" of $1.75 a passenger. This is capped at about $95 a month. Ryanair's CEO wants to remove this cap. He hopes removing it will lead to fewer large suitcases. The CEO said Ryanair was "struggling" with baggage. He said his airline needs to do more to cut the number of passengers with excess baggage. Passengers must pay a fee of up to $88 for oversized bags.
Ryanair's CEO said stricter rules were necessary, even though most people follow the rules. He said more than 99.9 per cent of passengers' luggage fits the size limits. Ryanair said people know about the baggage rules because they are on its website. The company said: "Our bag policies are well understood. We remind customers of this when booking, and on their boarding pass. The CEO said a small number of customers do not follow the rules. The company hopes the problem of oversized luggage will disappear after a few years.
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