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United Airlines treated a passenger badly. Security guards pulled a 69-year-old doctor from his seat. They dragged him along the floor. He was covered in blood. He lost two teeth and broke his nose. The doctor paid for his seat. United said a crew member needed it. The doctor said he had to work the next day. United didn't listen to him.
The doctor will sue United Airlines. He was born in Vietnam. He said the United flight was "more horrifying" than being in the Vietnam War. His daughter was totally shocked. A video of the doctor being dragged went viral. Many people signed a petition for the United Airlines boss to quit. He said no. He did not apologize at first.
Back to the United Airlines lesson.