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take stop return report know cost attach cost mean wardrope
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An upmarket chain of U.S. department stores has action to people buying expensive clothes, wearing them once and then them for a refund. About 65 per cent of U.S. retailers they have been victims of this practice, as “wardrobing”. This form of "return fraud" the retail industry an estimated $8.8 billion a year. The store, Bloomingdale's, has started large, black, hard-to-hide tags to the bottom of dresses that over $150. The garment cannot be returned if the tag is missing. This anyone thinking they can have a "free dress rental" might have to think again. The tag means they would be advertising the fact at their party that they are .

Retail analyst Hitha Prabhakar how serious wardrobing , saying: "What people don't is that it's an illegal process." Wardrobing has become such a problem that Bloomingdale's has to risk annoying and potentially customers in an effort to it. They have, in effect, let go a little of the sales mantra that "the customer is always right". Some Bloomingdale's customers the tags them feel dishonest, while others it's a long overdue solution to unscrupulous shoppers. The National Retail Federation said: "It's a delicate balance of loss prevention and good customer service, and the relationship has to be with appropriate finesse."

 


 

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