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A new survey from the Thistle Hotels reveals that a lack of free wi-fi in hotels is one of the complaints holidaymakers. Access to free wi-fi is a key for many tourists and travellers when they get . Many hotel guests are and fed up with hotels that charge for Internet . Some hotels set a fee of $30 a day for the service, while others charge up to $10 an hour. The survey asked 2,000 travellers what their biggest were about staying in a hotel. The most gripe was rude and unfriendly staff, with 69 per cent of those questioned putting this at number one. Second was checking in to find your room is not ready, and was no free wi-fi.

The survey revealed that 51% of hotel guests believed free wi-fi to be . It ranked higher than the hotel having a swimming pool and being to a city's major sites and . A Thistle Hotels spokesman said: "It's to think that, in 2014, hotel chains are charging for wi-fi." Toni Repetti, a hotel management professor said luxury hotels charge for wi-fi access because they know their will pay. He said the reason many budget hotels provided free wi-fi is because their guests are more "price-". They have to offer it for free to stay . Meanwhile, international covering the Sochi Olympics are complaining about there being no Internet at in their rooms.

 


 

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