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My 1,000
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A survey from a hotel chain reveals that a of free wi-fi is one of the complaints among . It is a key for many tourists and travellers. Many guests are that hotels charge for Internet access. Some hotels set a fee of $30 a day, while charge up to $10 an hour. Two thousand travellers answered about their biggest complaints. The most one was rude and unfriendly staff. Second was checking in to find your is not ready, and was no free wi-fi.

The survey showed that 51% of people thought wi-fi was crucial. It ranked than a hotel swimming or being close to a city's . A spokesman said: "It's to think that, in 2014, hotel chains are still charging for wi-fi." A hotel professor said luxury hotels charge because they know their customers will pay. He said hotels provided free wi-fi because their guests care more about . They offer it for free to stay . Meanwhile, journalists at the Sochi Olympics are complaining about there being no Internet in their .

 


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