Train companies in Japan are for their punctuality. Many people claim Japan's rail is the of the world. Others say you can set your own using a Japanese train's departure. Most rail companies around the world apologize to passengers for trains or cancellations. However, the operators of Tokyo's Tsukuba Express line apologized for one of its trains leaving 20 seconds too on Tuesday. According to the , the high-speed train pulled out of a station 20 earlier than scheduled due to staff failing to check the departure timetable. Even though the company issued the apology, it said it had not received any complaints from .
Bosses of the Tsukuba Express said the train crew did not check the departure and failed to perform the departure operations. The company made a statement in Japanese on its . It "deeply" apologized for the "severe " caused to passengers who missed the scheduled train, even though the next train was just four minutes . Many people tweeted about the apology. One tweet read: "Tokyo train company's apology for 20--early departure is one of the best about Japan." A UK commuter tweeted: "They apologize for being 20 seconds early, and yet you don't get an apology from any UK train company until they're over 2 hours ."