The Reading / Listening - Nuisance Calls - Level 3

America's Federal Communications Commission, the FCC, has fined a man who they say placed nearly 100 million robocalls. A robocall is a telephone call that is made by a computer programme. The software can make thousands of calls at a time. The FCC fined the man a record $120 million because they say he posed a threat to public safety. The FCC says the man's calls were illegal because many of them were made to "critical emergency phone lines". The FCC said many other calls went to mobile phones and residential telephones without the person being called wanting that call. This means the call was a nuisance call - a bit like spam e-mail, which is also unwanted and annoying.



The FCC said the man committed a serious crime and carried out, "one of the largest and most dangerous illegal robocalling campaigns that the Commission has ever investigated". The man made 96 million robocalls during a three-month period in 2016 as a part of a "telemarketing scheme". He used a technique called "neighbor spoofing" to get people to answer the calls. This technique tricks people into thinking the calls are from a local telephone number. The man also tricked people into believing that the calls were from well-known airlines, hotels and travel companies. Callers were instead passed on to call centres that tried to sell them property. The man said he has done nothing wrong.

Try the same news story at these easier levels:

    Nuisance Calls - Level 0 Nuisance Calls - Level 1   or  Nuisance Calls - Level 2

Sources
  • http://money.cnn.com/2018/05/11/news/fcc-robocall-fine/index.html
  • https://www.usatoday.com/story/tech/news/2018/05/11/robocaller-fined-120-million-fcc-nearly-100-million-spoofed-calls/601287002/
  • http://fortune.com/2018/05/11/robocall-lawsuit-settlement-fcc/


Make sure you try all of the online activities for this reading and listening - There are dictations, multiple choice, drag and drop activities, crosswords, hangman, flash cards, matching activities and a whole lot more. Please enjoy :-)



Warm-ups

1. NUISANCE CALLS: Students walk around the class and talk to other students about nuisance calls. Change partners often and share your findings.
2. CHAT: In pairs / groups, talk about these topics or words from the article. What will the article say about them? What can you say about these words and your life?
       robocall / computer / programme / record / threat / public safety / residential / spam
       serious crime / dangerous / campaign / period / technique / telephone number / hotel
Have a chat about the topics you liked. Change topics and partners frequently.
3. COLD CALLS: Students A strongly believe cold calls should be made illegal; Students B strongly believe they shouldn't.  Change partners again and talk about your conversations.
4. NUISANCES: What can we do about these nuisances? Complete this table with your partner(s). Change partners often and share what you wrote.

 

Why are they annoying?

What can we do?

Cold calls

 

 

Pop-ups

 

 

Spam

 

 

Printer ink prices

 

 

Short battery life

 

 

Passwords

 

 

MY e-BOOK
ESL resource book with copiable worksheets and handouts - 1,000 Ideas and Activities for Language Teachers / English teachers
See a sample

5. CALL: Spend one minute writing down all of the different words you associate with the word "call". Share your words with your partner(s) and talk about them. Together, put the words into different categories.
6. TECH CRIME: Rank these with your partner. Put the worst at the top. Change partners often and share your rankings.

  • nuisance calls
  • sexting
  • malware
  • hacking
  • cyber-bullying
  • identity theft
  • phishing
  • illegal downloading

 

Vocabulary

    Paragraph 1

      1. commission a. Causing people to get angry.
      2. posed b. A group of people officially given with a special job to do for the public.
      3. threat c. About a situation or problem that could become disastrous or very dangerous; at a point of crisis.
      4. public d. Was; presented (a danger or problem).
      5. critical e. All of the people in a country, city, town...
      6. residential f. A person or thing likely to cause damage or danger.
      7. annoying g. About private homes.

    Paragraph 2

      8. committed h. Did; carried out.
      9. crime i. A building or building sand the land belonging to it or them.
      10. investigated j. An action that is against the law.
      11. period k. Playing a trick or a joke on someone.
      12. telemarketing l. Looked into something carefully to find out the facts of (an incident, crime, etc.).
      13. spoofing m. A length of time.
      14. property n. Trying to get people to buy things over the phone.

 

Before reading / listening

1. TRUE / FALSE: Read the headline. Guess if 1-8 below are true (T) or false (F).

  1. America's Contraptions Commission fined a man for robocalls.     T / F
  2. The man was fined $120 million.     T / F
  3. A commission decided the man was a danger to the public.     T / F
  4. The article likened nuisance calls to spam mail.     T / F
  5. The commission said the robocalls were the most serious they had seen. T / F
  6. The man made 96 million robocalls in just one month.     T / F
  7. The robocaller used a technique called neighbor spooking.     T / F
  8. The man has admitted that he is guilty.     T / F

2. SYNONYM MATCH: Match the following synonyms from the article.

  1. nearly
  2. posed
  3. critical
  4. unwanted
  5. annoying
  6. committed
  7. investigated
  8. tricked
  9. well-known
  10. property
  1. unwelcome
  2. irritating
  3. houses
  4. looked into
  5. almost
  6. famous
  7. carried out
  8. presented
  9. fooled
  10. serious

3. PHRASE MATCH: (Sometimes more than one choice is possible.)

  1. software can make thousands of calls
  2. he posed a threat to
  3. residential
  4. the call was a nuisance call - a bit
  5. which is also unwanted
  6. the man committed a
  7. a telemarketing
  8. This technique tricks
  9. a local telephone
  10. Callers were instead passed
  1. on to call centres
  2. serious crime
  3. and annoying
  4. scheme
  5. at a time
  6. telephones
  7. number
  8. like spam e-mail
  9. people
  10. public safety

Gap fill

Put these words into the spaces in the paragraph below.
record
placed
without
spam
time
emergency
means
safety

America's Federal Communications Commission, the FCC, has fined a man who they say (1) ____________ nearly 100 million robocalls. A robocall is a telephone call that is made by a computer programme. The software can make thousands of calls at a (2) ____________. The FCC fined the man a (3) ____________ $120 million because they say he posed a threat to public (4) ____________. The FCC says the man's calls were illegal because many of them were made to "critical (5) ____________ phone lines". The FCC said many other calls went to mobile phones and residential telephones (6) ____________ the person being called wanting that call. This (7) ____________ the call was a nuisance call - a bit like (8) ____________ e-mail, which is also unwanted and annoying.

Put these words into the spaces in the paragraph below.
scheme
committed
instead
tricks
period
property
campaigns
believing

The FCC said the man (9) ____________ a serious crime and carried out, "one of the largest and most dangerous illegal robocalling (10) ____________ that the Commission has ever investigated". The man made 96 million robocalls during a three-month (11) ____________ in 2016 as a part of a "telemarketing (12) ____________ ". He used a technique called "neighbor spoofing" to get people to answer the calls. This technique (13) ____________ people into thinking the calls are from a local telephone number. The man also tricked people into (14) ____________ that the calls were from well-known airlines, hotels and travel companies. Callers were (15) ____________ passed on to call centres that tried to sell them (16) ____________. The man said he has done nothing wrong.

Listening — Guess the answers. Listen to check.

1)  the FCC has fined a man who they say ______ 100 million robocalls
     a.  placed it nearly
     b.  praised nearly
     c.  placed nearly
     d.  pasted nearly
2)  The software can make thousands of calls ______
     a.  at the time
     b.  a tat time
     c.  a ta time
     d.  at a time
3)  fined the man a record $120 million because they say he ______
     a.  posted a threat
     b.  poised a threat
     c.  posed a threat
     d.  posit a threat
4)  illegal because many of them were made to "critical ______ lines"
     a.  emergency phone
     b.  emergent sea phone
     c.  emergent city phone
     d.  emergencies phone
5)  a bit like spam e-mail, which is also unwanted ______
     a.  and annoy in
     b.  and annoyed ing
     c.  and annoying
     d.  and annoyance

6)  most dangerous illegal robocalling campaigns that the Commission ______ investigated
     a.  has never
     b.  has ever
     c.  has even
     d.  has every
7) 96 million robocalls during a three-month period in 2016 as a part of a "_______"
     a.  tell a marketing scheme
     b.  tell a market in scheme
     c.  tell a market tin scheme
     d.  telemarketing scheme
8)  This technique tricks people into thinking the calls are ______ telephone number
     a.  from a local
     b.  from a locally
     c.  former local
     d.  farmer local
9)  The man also tricked people into believing that the calls were from _______ airlines
     a.  well-knowing
     b.  well-noun
     c.  well-none
     d.  well-known
10)  Callers were instead passed on to call centres that tried to _______
     a.  sell them probity
     b.  sell them probably
     c.  sell them property
     d.  sell them properly

Listening — Listen and fill in the gaps

America's Federal Communications Commission, the FCC, has fined a man who they (1) ___________________ 100 million robocalls. A robocall is a telephone call that is made by a computer programme. The software can make thousands of calls (2) ___________________. The FCC fined the man a record $120 million because they say he (3) ___________________ to public safety. The FCC says the man's calls were illegal because many of them were made (4) ___________________ phone lines". The FCC said many other calls went to mobile phones and residential telephones without the person being called wanting that call. This (5) ___________________ was a nuisance call - a bit like spam e-mail, which is also (6) ___________________.

The FCC said the man committed (7) ___________________ and carried out, "one of the largest and (8) ___________________ robocalling campaigns that the Commission has ever investigated". The man made 96 million robocalls during a three-month period in 2016 (9) ___________________ of a "telemarketing scheme". He used a technique called "neighbor spoofing" to get people to (10) ___________________. This technique tricks people into thinking the calls are (11) ___________________ telephone number. The man also tricked people into believing that the calls were from well-known airlines, hotels and travel companies. Callers were instead passed on to call centres that tried to sell them property. The man said he has (12) ___________________.

Comprehension questions

  1. What makes a robocall?
  2. What kind of fine did the man get?
  3. What did the FCC say the man was a threat to?
  4. Where did calls go besides emergency phone lines and mobile phones?
  5. What did the article say nuisance calls were like?
  6. What kind of crime did the FCC say the man had committed?
  7. How long did it take the man to make 96 million calls?
  8. What kind of scheme were the calls part of?
  9. Where did the man trick people into thinking the calls were coming from?
  10. What did the man say he had done?




Multiple choice quiz

1) What makes a robocall?
a) a laptop
b) an FCC robot
c) a computer programme
d) the Internet
2) What kind of fine did the man get?
a) $120 million
b) $96 million
c) $100 million
d) $82 million
3) What did the FCC say the man was a threat to?
a) public safety
b) the Internet
c) himself
d) communications
4) Where did calls go besides emergency phone lines and mobile phones?
a) 23 Acacia Avenue
b) residential homes
c) the International Space Station
d) the White House
5) What did the article say nuisance calls were like?
a) spying
b) constipation
c) a toothache
d) spam e-mail

6) What kind of crime did the FCC say the man had committed?
a) a heinous crime
b) a serious crime
c) a cybercrime
d) a lesser crime
7) How long did it take the man to make 96 million calls?
a) 3 months
b) 6 months
c) a year
d) 18 months
8) What kind of scheme were the calls part of?
a) a tricky scheme
b) a neighborhood scheme
c) a telemarketing scheme
d) a spoofing scheme
9) Where did the man trick people into thinking the calls were coming from?
a) their friend
b) another country
c) their ISP
d) a local number
10) What did the man say he had done?
a) nothing wrong
b) damage
c) many bad things
d) a trick

Role play

Role  A – Cyber-bullying
You think cyber-bullying is the worst tech crime. Tell the others three reasons why. Tell them what should be done about their crimes. Also, tell the others which is the hardest of these to prevent of these (and why): malware, hacking or illegal downloading.

Role  B – Malware
You think malware is the worst tech crime. Tell the others three reasons why. Tell them what should be done about their crimes. Also, tell the others which is the hardest of these to prevent of these (and why): cyber-bullying, hacking or illegal downloading.

Role  C – Hacking
You think hacking is the worst tech crime. Tell the others three reasons why. Tell them what should be done about their crimes. Also, tell the others which is the hardest of these to prevent of these (and why): malware, cyber-bullying or illegal downloading.

Role  D – Illegal Downloading
You think illegal downloading is the worst tech crime. Tell the others three reasons why. Tell them what should be done about their crimes. Also, tell the others which is the hardest of these to prevent of these (and why):  malware, hacking or cyber-bullying.

After reading / listening

1. WORD SEARCH: Look in your dictionary / computer to find collocates, other meanings, information, synonyms … for the words...

'phone'

  • ________________
  • ________________
  • ________________
  • ________________
  • ________________
  • ________________
  • ________________
  • ________________
  • and 'call'.

  • ________________
  • ________________
  • ________________
  • ________________
  • ________________
  • ________________
  • ________________
  • ________________
  • • Share your findings with your partners.

    • Make questions using the words you found.

    • Ask your partner / group your questions.

    2. ARTICLE QUESTIONS: Look back at the article and write down some questions you would like to ask the class about the text.

    •Share your questions with other classmates / groups. •Ask your partner / group your questions.

    3. GAP FILL: In pairs / groups, compare your answers to this exercise. Check your answers. Talk about the words from the activity. Were they new, interesting, worth learning…?

    4. VOCABULARY: Circle any words you do not understand. In groups, pool unknown words and use dictionaries to find their meanings.

    5. TEST EACH OTHER: Look at the words below. With your partner, try to recall how they were used in the text:

    • serious
    • three
    • scheme
    • local
    • hotels
    • nothing
    • placed
    • time
    • threat
    • lines
    • without
    • spam




    Student survey

    Write five GOOD questions about this topic in the table. Do this in pairs. Each student must write the questions on his / her own paper. When you have finished, interview other students. Write down their answers.

    (Please look at page 12 of the PDF to see a photocopiable example of this activity.)

    Discussion - Robo-caller fined for 96 million phone calls

    STUDENT A’s QUESTIONS (Do not show these to student B)

    1. What did you think when you read the headline?
    2. What images are in your mind when you hear the word 'phone'?
    3. How important is the phone to you?
    4. What do you think of one person making 96 million calls?
    5. What do you think of nuisance calls?
    6. What other phone nuisances are there?
    7. What do you think of the $120 million fine?
    8. Should cold calls be banned?
    9. What do you do when a caller tries to sell you something?
    10. How often do you make phone calls?

    STUDENT B’s QUESTIONS (Do not show these to student A)

    1. Did you like reading this article? Why/not?
    2. What do you think of when you hear the word 'fine'?
    3. What do you think about what you read?
    4. What would you do without a phone?
    5. Do you prefer to call or text?
    6. What do you think of telemarketing?
    7. Has someone used technology to trick you?
    8. What punishment would you give the man?
    9. How can the man think he did nothing wrong?
    10. What questions would you like to ask the FCC?

    Discussion — Write your own questions

    STUDENT A’s QUESTIONS (Do not show these to student B)

    (a) ________________

    (b) ________________

    (c) ________________

    (d) ________________

    (e) ________________

    STUDENT B’s QUESTIONS (Do not show these to student A)

    (f) ________________

    (g) ________________

    (h) ________________

    (i) ________________

    (j) ________________





    Language — Cloze (Gap-fill)

    America's Federal Communications Commission, the FCC, has fined a man who they say (1) ____ nearly 100 million robocalls. A robocall is a telephone call that is (2) ____ by a computer programme. The software can make thousands of calls (3) ____ a time. The FCC fined the man a record $120 million because they say he posed a threat to public (4) ____. The FCC says the man's calls were illegal because many of them were made to "critical emergency phone (5) ____". The FCC said many other calls went to mobile phones and residential telephones without the person being called wanting that call. This means the call was a nuisance call - a bit like spam e-mail, which is also unwanted and (6) ____.

    The FCC said the man (7) ____ a serious crime and carried out, "one of the largest and most dangerous (8) ____ robocalling campaigns that the Commission has ever investigated". The man made 96 million robocalls (9) ____ a three-month period in 2016 as a part of a "telemarketing scheme". He used a technique called "neighbor spoofing" to get people to answer the calls. This technique tricks people (10) ____ thinking the calls are from a local telephone number. The man also tricked people into believing that the calls were from well-known airlines, hotels and travel companies. Callers were (11) ____ passed on to call centres that tried to sell them (12) ____. The man said he has done nothing wrong.

    Which of these words go in the above text?

    1. (a)     played     (b)     laced     (c)     placed     (d)     placated    
    2. (a)     made     (b)     written     (c)     talked     (d)     rung    
    3. (a)     at     (b)     that     (c)     what     (d)     in    
    4. (a)     safety     (b)     safe     (c)     safer     (d)     safest    
    5. (a)     flats     (b)     edges     (c)     borders     (d)     lines    
    6. (a)     annoys     (b)     annoy     (c)     annoyance     (d)     annoying    
    7. (a)     committed     (b)     computed     (c)     composed     (d)     composted    
    8. (a)     illegality     (b)     illegally     (c)     illegals     (d)     illegal    
    9. (a)     during     (b)     dune     (c)     doing     (d)     dawning    
    10. (a)     unto     (b)     into     (c)     onto     (d)     as to    
    11. (a)     steady     (b)     instead     (c)     stead     (d)     steadied    
    12. (a)     property     (b)     properly     (c)     prosperity     (d)     propellers

    Spelling

    Paragraph 1

    1. adothsuns of calls
    2. he posed a tather to public safety
    3. the man's calls were alilegl
    4. gerenemcy phone lines
    5. ielridatens telephones
    6. unwanted and gnnnoyai

    Paragraph 2

    1. the man committed a rssuoie crime
    2. robocalling gasipmcna
    3. a telemarketing cmeseh
    4. This nceuietqh tricks people
    5. Callers were itsndae passed on
    6. sell them rtyporpe

    Put the text back together

    (...)  spoofing" to get people to answer the calls. This technique tricks people into thinking the calls
    (...)  residential telephones without the person being called wanting that call. This means the call
    (...)  was a nuisance call - a bit like spam e-mail, which is also unwanted and annoying.
    1  ) America's Federal Communications Commission, the FCC, has fined a man who they say placed nearly 100
    (...)  million robocalls. A robocall is a telephone call that is made by a computer programme. The software can make thousands
    (...)  dangerous illegal robocalling campaigns that the Commission has ever investigated". The man made 96 million robocalls during
    (...)  from well-known airlines, hotels and travel companies. Callers were instead passed on to call
    (...)  centres that tried to sell them property. The man said he has done nothing wrong.
    (...)  of calls at a time. The FCC fined the man a record $120 million because they say he posed a threat to public
    (...)  safety. The FCC says the man's calls were illegal because many of them were made to "critical
    (...)  a three-month period in 2016 as a part of a "telemarketing scheme". He used a technique called "neighbor
    (...)  are from a local telephone number. The man also tricked people into believing that the calls were
    (...)  emergency phone lines". The FCC said many other calls went to mobile phones and
    (...)  The FCC said the man committed a serious crime and carried out, "one of the largest and most

    Put the words in the right order

    1. a   computer   by   call   telephone   made   A   programme   .
    2. thousands   Software   make   at   of   a   calls   can   time   .
    3. lines   .   Many   to   were   phone   critical   emergency   made
    4. being   call   .   Without   wanting   called   that   person   the
    5. means   the   This   a   call   .   call   was   nuisance
    6. committed   the   said   serious   It   a   crime   .   man
    7. a   spoofing"   .   He   technique   used   "neighbor   called
    8. the   calls   local   .   into   people   Tricks   are   thinking
    9. passed   instead   Callers   centres   .   on   to   were   call
    10. has   said   man   done   The   wrong   .   he   nothing

    Circle the correct word (20 pairs)

    America's Federal Communications Commission, the FCC, has fined a man who they say laced / placed nearly 100 million robocalls. A robocall is a telephone call that is made at / by a computer programme. The software can make thousands of calls at / that a time. The FCC fined the man a record $120 million because they say he supposed / posed a threat to public safety. The FCC says the man's calls were illegally / illegal because many of them were made to "critical emergency phone line / lines". The FCC said many other calls went to mobile phones and residing / residential telephones without the person being / been called wanting that call. This means the call was a nuisance call - a bit / bite like spam e-mail, which is also unwanted and annoying / annoy.

    The FCC said the man committed a seriously / serious crime and carried out, "one of the largest / large and most dangerous illegal robocalling campaigns that the Commission has never / ever investigated". The man made 96 million robocalls doing / during a three-month period in 2016 as a part of a "telemarketing scheme". He used a technical / technique called "neighbor spoofing" to get people to answer the calls. This technique trick / tricks people into thinking the calls are from a local / locally telephone number. The man also tricked people into  / onto believing that the calls were from well-known airlines, hotels and traveling / travel companies. Callers were instead passed on to call centres that tried to sell them property. The man said he has done / doing nothing wrong.

    Talk about the connection between each pair of words in italics, and why the correct word is correct.

    Insert the vowels (a, e, i, o, u)

    A m_r_c_' s F_d_r_l C_m m_n_c_t__ n s C_m m_s s__ n , t h_ F C C , h_s f_n_d _ m_n w h_ t h_y s_y p l_c_d n__ r l y 1 0 0 m_l l__ n r_b_c_l l s . A r_b_c_l l _s _ t_l_p h_n_ c_l l t h_t _s m_d_ b y _ c_m p_t_r p r_g r_m m_. T h_ s_f t w_r_ c_n m_k_ t h__ s_n d s _f c_l l s _t _ t_m_. T h_ F C C f_n_d t h_ m_n _ r_c_r d $ 1 2 0 m_l l__ n b_c__ s_ t h_y s_y h_ p_s_d _ t h r__ t t_ p_b l_c s_f_t y . T h_ F C C s_y s t h_ m_n ' s c_l l s w_r_ _l l_g_l b_c__ s_ m_n y _f t h_m w_r_ m_d_ t_ " c r_t_c_l _m_r g_n c y p h_n_ l_n_s " . T h_ F C C s__ d m_n y _t h_r c_l l s w_n t t_ m_b_l_ p h_n_s _n d r_s_d_n t__ l t_l_p h_n_s w_t h__ t t h_ p_r s_n b__ n g c_l l_d w_n t_n g t h_t c_l l . T h_s m__ n s t h_ c_l l w_s _ n__ s_n c_ c_l l - _ b_t l_k_ s p_m _- m__ l , w h_c h _s _l s_ _n w_n t_d _n d _n n_y_n g .

    T h_ F C C s__ d t h_ m_n c_m m_t t_d _ s_r___s c r_m_ _n d c_r r__ d __ t , "_n_ _f t h_ l_r g_s t _n d m_s t d_n g_r__ s _l l_g_l r_b_c_l l_n g c_m p__ g n s t h_t t h_ C_m m_s s__ n h_s _v_r _n v_s t_g_t_d " . T h_ m_n m_d_ 9 6 m_l l__ n r_b_c_l l s d_r_n g _ t h r__ - m_n t h p_r__ d _n 2 0 1 6 _s _ p_r t _f _ " t_l_m_r k_t_n g s c h_m_" . H_ _s_d _ t_c h n_q__ c_l l_d " n__ g h b_r s p__ f_n g " t_ g_t p__ p l_ t_ _n s w_r t h_ c_l l s . T h_s t_c h n_q__ t r_c k s p__ p l_ _n t_ t h_n k_n g t h_ c_l l s _r_ f r_m _ l_c_l t_l_p h_n_ n_m b_r . T h_ m_n _l s_ t r_c k_d p__ p l_ _n t_ b_l__ v_n g t h_t t h_ c_l l s w_r_ f r_m w_l l - k n_w n __ r l_n_s , h_t_l s _n d t r_v_l c_m p_n__ s . C_l l_r s w_r_ _n s t__ d p_s s_d _n t_ c_l l c_n t r_s t h_t t r__ d t_ s_l l t h_m p r_p_r t y . T h_ m_n s__ d h_ h_s d_n_ n_t h_n g w r_n g .

    Punctuate the text and add capitals

    americas federal communications commission the fcc has fined a man who they say placed nearly 100 million robocalls a robocall is a telephone call that is made by a computer programme the software can make thousands of calls at a time the fcc fined the man a record 120 million because they say he posed a threat to public safety the fcc says the mans calls were illegal because many of them were made to critical emergency phone lines the fcc said many other calls went to mobile phones and residential telephones without the person being called wanting that call this means the call was a nuisance call a bit like spam email which is also unwanted and annoying

    the fcc said the man committed a serious crime and carried out one of the largest and most dangerous illegal robocalling campaigns that the commission has ever investigated the man made 96 million robocalls during a three month period in 2016 as a part of a telemarketing scheme he used a technique called neighbor spoofing to get people to answer the calls this technique tricks people into thinking the calls are from a local telephone number the man also tricked people into believing that the calls were from well known airlines hotels and travel companies callers were instead passed on to call centres that tried to sell them property the man said he has done nothing wrong

    Put a slash (/) where the spaces are

    America'sFederalCommunicationsCommission,theFCC,hasfinedam
    anwhotheysayplacednearly100millionrobocalls.Arobocallisatelepho
    necallthatismadebyacomputerprogramme.Thesoftwarecanmaketh
    ousandsofcallsatatime.TheFCCfinedthemanarecord$120millionbec
    ausetheysayheposedathreattopublicsafety.TheFCCsaystheman'sca
    llswereillegalbecausemanyofthemweremadeto"criticalemergencyp
    honelines".TheFCCsaidmanyothercallswenttomobilephonesandresi
    dentialtelephoneswithoutthepersonbeingcalledwantingthatcall.This
    meansthecallwasanuisancecall-abitlikespame-mail,whichisalsoun
    wantedandannoying.TheFCCsaidthemancommittedaseriouscrimea
    ndcarriedout,"oneofthelargestandmostdangerousillegalrobocalling
    campaignsthattheCommissionhaseverinvestigated".Themanmade
    96millionrobocallsduringathree-monthperiodin2016asapartofa"tel
    emarketingscheme".Heusedatechniquecalled"neighborspoofing"to
    getpeopletoanswerthecalls.Thistechniquetrickspeopleintothinkingt
    hecallsarefromalocaltelephonenumber.Themanalsotrickedpeoplein
    tobelievingthatthecallswerefromwell-knownairlines,hotelsandtr
    avelcompanies.Callerswereinsteadpassedontocallcentresthattriedt
    osellthemproperty.Themansaidhehasdonenothingwrong.

    Free writing

    Write about nuisance calls for 10 minutes. Comment on your partner’s paper.

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    Academic writing

    Making nuisance calls should be made a crime. Discuss.

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    Homework

    1. VOCABULARY EXTENSION: Choose several of the words from the text. Use a dictionary or Google's search field (or another search engine) to build up more associations / collocations of each word.
    2. INTERNET: Search the Internet and find out more about this news story. Share what you discover with your partner(s) in the next lesson.
    3. NUISANCE CALLS: Make a poster about nuisance calls. Show your work to your classmates in the next lesson. Did you all have similar things?
    4. A CRIME: Write a magazine article about making nuisance calls a crime. Include imaginary interviews with people who are for and against this.
    Read what you wrote to your classmates in the next lesson. Write down any new words and expressions you hear from your partner(s).
    5. WHAT HAPPENED NEXT? Write a newspaper article about the next stage in this news story. Read what you wrote to your classmates in the next lesson. Give each other feedback on your articles.
    6. LETTER: Write a letter to an expert on nuisance calls. Ask him/her three questions about them. Give him/her three of your opinions on them. Read your letter to your partner(s) in your next lesson. Your partner(s) will answer your questions.

    Answers

    (Please look at page 26 of the PDF to see a photocopiable example of this activity.)

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