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Starbucks CEO Howard Schultz has announced that anyone can enter one of Starbucks' 8,000 cafes in the USA without buying anything. Starbucks staff must treat everyone in the cafe as a customer. Mr Schultz said: "Any person who enters our spaces, including...restrooms, regardless of whether they make a purchase, is considered a customer." People can now use Starbucks to sit down, relax and use the Internet.
The new rule will make life easier for cafe managers. In April, managers told customers to leave a cafe or to not use the bathroom. Two black men were arrested in handcuffs for waiting for a friend. A week later, a black man was told he could not use the bathroom. He put a video online of a white man using the same bathroom without buying anything. Schultz said he didn't want to make Starbucks a public bathroom, but the new policy was good.
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