The year 2020 has been difficult for hundreds of thousands of teachers. They have had to deliver lessons using online platforms. Millions of students have had lessons on websites like Zoom. This has caused a major transformation in education. The quality of education differs according to Internet speeds, the levels of teacher preparedness and teachers' competence in using technology. Many students had no lessons because they had no computer.
Malaysia has started a new programme to help underprivileged children. Eligible students will get a device so they can have online lessons. Malaysia wants to help students and schools in need and find the best methods to expand the programme. There are plans to improve educational TV shows for students with no Internet access. Malaysia will also employ sign language interpreters to help the hard of hearing. It wants to focus on students' needs.