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a.

Boeing's Dreamliner has been grounded in just four countries.

T / F

b.

An oil spill forced a plan to make an emergency landing on Wednesday.

T / F

c.

An official said an incident involving a faulty battery wasn't so serious.

T / F

d.

Almost half the world's Dreamliners fly out of Japan.

T / F

e.

Boeing is having problems finding airlines to buy the Dreamliner.

T / F

f.

Boeing said it is confident the Dreamliner is a safe airplane.

T / F

g.

A Boeing official put the problems down to the aircraft being new.

T / F

h.

Boeing has yet to make an apology to customers or passengers.

T / F

1.

state-of-the-art

a.

convince

2.

amid

b.

defects

3.

malfunctions

c.

waiting in line

4.

forced

d.

as a result of

5.

suspended

e.

supposed

6.

expected

f.

nuisance

7.

queuing up

g.

shelved

8.

step

h.

cutting edge

9.

assure

i.

action

10.

inconvenience

j.

made

1.

state-of-the-art

a.

industry

2.

hit with a spate of

b.

landing

3.

fuel

c.

further notice

4.

make an emergency

d.

Dreamliner

5.

suspended all Dreamliner flights until

e.

up to buy it

6.

revolutionize the aviation

f.

in the aircraft's safety

7.

airlines have been queuing

g.

problems

8.

expressed confidence

h.

technical malfunctions

9.

teething

i.

the inconvenience

10.

Boeing deeply regrets

j.

spills

Boeing's state-of-the-(1) ____________ Dreamliner passenger jet has been grounded in Japan, India, Chile and the USA (2) ____________ safety concerns. The airliner has been hit with a (3) ____________ of technical malfunctions in the past month. These range from cracked windshields, brake and electrical problems, and fuel (4) ____________. A battery fault found on Wednesday on one of Japan's All Nippon Airways (ANA) planes (5) ____________ the flight to make an emergency landing. A Japanese transport official described the incident as "highly (6) ____________," which means there could have been an accident. Japanese authorities have (7) ____________ all Dreamliner flights until further notice. Japan's airlines have 24 of the 50 Dreamliners Boeing has sold to (8) ____________.

serious
spills
suspended
amid
date
art
forced
spate

The Dreamliner is (9) ____________ to revolutionize the aviation industry. Its lightweight design, fuel (10) ____________ and advanced safety features mean airlines have been (11) ____________ up to buy it. Boeing says it is investigating the issues but (12) ____________ confidence in the aircraft's safety. A company official has put the difficulties down to "(13) ____________ problems" associated with a brand new airplane. Boeing CEO Jim McNerney said: "We will be taking every necessary (14) ____________ in the coming days to assure our customers and the travelling public of the 787's safety and to return the airplanes to (15) ____________." He added: "Boeing deeply (16) ____________ …the inconvenience to [our customers] and their passengers."

step
queuing
teething
efficiency
regrets
expected
expressed
service

1)

Boeing's state-of-the-art Dreamliner passenger jet ______

a.  is being grounded
b.  has been ground
c.  has been grounded
d.  was being grounded

2)

The airliner has been hit ______ technical malfunctions

a.  with a spate of
b.  with a spite of
c.  with a spit of
d.  whither spate toff

3)

These range from cracked windshields, brake and electrical problems, ______.

a.  and few spills
b.  and fueling spills
c.  and fuel spills
d.  and fuels pills

4)

A Japanese transport official described ______ "highly serious"

a.  the incident as
b.  the accident as
c.  the Occident as
d.  the incident was

5)

Japanese authorities have suspended all Dreamliner flights ______.

a.  until further notice
b.  until more notice
c.  until furthest notice
d.  before further notice

6)

The Dreamliner is expected to revolutionize ______.

a.  the aviation industry
b.  the flying industry
c.  the airplane industry
d.  the vocation industry

7)

Boeing says it is investigating the issues but ______ the aircraft's safety.

a.  expressed confidently in
b.  expressed confidence in
c.  expressed comfortable in
d.  expression confidence in

8)

A company official has put the difficulties down to "______"

a.  teething problems
b.  chewing problems
c.  mouthing problems
d.  teetering problems

9)

We will be taking every necessary step ______

a.  in the combing days
b.  in the arriving days
c.  in the becoming days
d.  in the coming days

10)

Boeing deeply regrets…______ [our customers] and their passengers.

a.  the inconveniently to
b.  the inconveniences to
c.  the inconvenience to
d.  the inconvenience too

1.

In how many countries has the Dreamliner been grounded?

2.

Over what timeframe have the malfunctions been reported?

3.

What piece of faulty equipment was found on Wednesday?

4.

What are the initials of the airline whose plane made an emergency landing?

5.

How many Dreamliners are operated by Japanese airlines?

6.

What kind of design does the article say the Dreamliner has?

7.

Why are airlines queuing up?

8.

What did a Boeing official say was responsible for the issues?

9.

Who is Jim McNerney?

10.

Who did Boeing apologise to?

1.

In which of these countries is the Dreamliner not grounded?

6.

What is advanced on the Dreamliner?

a) Chile
b) France
c) Japan
d) India

a) the inflight entertainment
b) the pilot's training
c) safety features
d) the wheel design

2.

What kind of malfunctions has the Dreamliner had?

7.

What did Boeing express?

a) air traffic control
b) wardrobe
c) parachute
d) technical

a) guilt
b) fears for the future
c) concerns for the company's profits
d) confidence in the safety of its aircraft

3.

What happened to windshields?

8.

What did Boeing say caused the technical difficulties?

a) they cracked
b) they shattered
c) they fell into the cockpit
d) they were too dark

a) teething problems
b) faulty teeth on cogs in the engines
c) seething problems
d) malfunctioning teeth

4.

What happened to an ANA flight on Wednesday?

9.

When will Boeing take steps to improve things?

a) it disappeared from radar screens
b) the engines wouldn't start
c) it had to make an emergency
    landing
d) the flight attendants went on strike

a) in the coming days
b) in the incoming days
c) coming in the days
d) come in the days

5.

For how long will Japan's Dreamliners be out of service?

10.

What does Boeing regret?

a) a few days
b) until further notice
c) until the end of Feb
d) until Boeing pays compensation

a) not spending longer on the plane's
     design
b) the inconvenience to customers
c) being a nuisance
d) selling the airplanes too soon

Role  A – Airline CEO

You are furious Boeing sold you so many defective airplanes. Tell the others three reasons why. You want Boeing to give you back your money. You will buy airplanes from Airbus instead. You also want compensation – Boeing has damaged the image of your airline.

Role  B – Boeing boss

You understand the anger of airlines. However, they are making it a bigger problem than it really is. Tell the others three reasons why. You can't issue refunds. Airlines understand new planes have teething problems. You cannot pay compensation to airlines or passengers.

Role  C – Passenger

You missed your own wedding because your flight was canceled. You want Boeing to pay for a new wedding, including all the costs your guests incurred. You are very unhappy with Boeing. Tell the others three reasons why. You want to know why Boeing sold faulty airplanes.

Role  D – Aviation safety official

You believe Boeing's Dreamliners are the safest planes in the world. Tell the others three reasons why. All new airplanes have teething problems. Airlines know this, passengers should understand this. Tell Boeing's boss (s)he must compensate all passengers and airlines in full.

passenger

jet

• art
• hit
• spills
• forced
• means
• date

• industry
• up
• confidence
• brand
• step
• deeply

STUDENT 1

_____________

STUDENT 2

_____________

STUDENT 3

_____________

Q.1.

Q.2.

Q.3.

Q.4.

Q.5.

a)

What did you think when you read the headline?

b)

What springs to mind when you hear the word 'airline'?

c)

Do you worry about airline safety?

d)

What do you think of the problems the Dreamliner is having?

e)

Would you like to fly on a Dreamliner?

f)

Why do you think the airplane is having so many problems?

g)

How safe do you think flying is?

h)

What do you like and hate about flying?

i)

Which airlines would you recommend (or not) and why?

j)

Do you think flight attendants like flying?

a)

Did you like reading this article? Why/not?

b)

What do you know about the Boeing Dreamliner?

c)

Do you think the "teething problems" excuse is an acceptable one?

d)

Do you think airlines will lose confidence in Boeing?

e)

What is your national carrier like?

f)

Do you have an 'airplane routine' or 'in-flight habits' when you fly?

g)

What should Boeing do for the affected airlines?

h)

Do you think flying has got better or worse over the years?

i)

What should Boeing do to compensate passengers?

j)

What questions would you like to ask Boeing's CEO?

STUDENT A's QUESTIONS (Do not show these to student B)

1.

________________________________________________________

2.

________________________________________________________

3.

________________________________________________________

4.

________________________________________________________

5.

________________________________________________________

6.

________________________________________________________

STUDENT B's QUESTIONS (Do not show these to student A)

1.

________________________________________________________

2.

________________________________________________________

3.

________________________________________________________

4.

________________________________________________________

5.

________________________________________________________

6.

________________________________________________________

1.

(a)

art

(b)

artistic

(c)

artistry

(d)

artsy

2.

(a)

spite

(b)

spade

(c)

spate

(d)

spider

3.

(a)

thrills

(b)

soils

(c)

spills

(d)

silos

4.

(a)

demonstration

(b)

take off

(c)

flight

(d)

landing

5.

(a)

populated

(b)

commandeered

(c)

suspended

(d)

cautioned

6.

(a)

Japan

(b)

date

(c)

annually

(d)

order

7.

(a)

deviation

(b)

aviation

(c)

deprivation

(d)

captivation

8.

(a)

along

(b)

up

(c)

through

(d)

down

9.

(a)

on

(b)

up

(c)

in

(d)

of

10.

(a)

breeched

(b)

bloated

(c)

bland

(d)

brand

11.

(a)

leisure

(b)

sure

(c)

insure

(d)

assure

12.

(a)

deepest

(b)

depth

(c)

deeps

(d)

deeply

Paragraph 1

1.

tteas-fo-teh-tra Dreamliner

2.

safety nnrcsceo

3.

a spate of ieachcnlt malfunctions

4.

cracked deidswilshn

5.

make an egyrneemc landing

6.

Japanese iaioethrtus

Paragraph 2

7.

the itonviaa industry

8.

fuel iinycfcefe

9.

uqnegiu up to buy it

10.

ighenett problems

11.

taking every aenyrsecs step

12.

nnieenvinceoc to our customers

(    )

month. These range from cracked windshields, brake and electrical problems, and fuel spills. A battery

(    )

The Dreamliner is expected to revolutionize the aviation industry. Its lightweight design, fuel

(    )

landing. A Japanese transport official described the incident as "highly serious," which

(    )

until further notice. Japan's airlines have 24 of the 50 Dreamliners Boeing has sold to date.

(    )

amid safety concerns. The airliner has been hit with a spate of technical malfunctions in the past

(    )

means there could have been an accident. Japanese authorities have suspended all Dreamliner flights

(    )

service." He added: "Boeing deeply regrets…the inconvenience to [our customers] and their passengers."

(    )

CEO Jim McNerney, said: "We will be taking every necessary step in the coming days to

(    )

down to "teething problems" associated with a brand new airplane. Boeing

(    )

efficiency and advanced safety features mean airlines have been queuing up to buy it. Boeing says it is

(    )

assure our customers and the travelling public of the 787's safety and to return the airplanes to

(    )

fault found on Wednesday on one of Japan's All Nippon Airways (ANA) planes forced the flight to make an emergency

(  1  )

Boeing's state-of-the-art Dreamliner passenger jet has been grounded in Japan, India, Chile and the USA

(    )

investigating the issues but expressed confidence in the aircraft's safety. A company official has put the difficulties

1.

art    -    the   -   of   -   state    Boeing's   jet   passenger    Dreamliner.    

2.

malfunctions    in    the    past    Hit    with    a    spate    of    technical.    

3.

make     Forced     an     the     emergency     flight     landing     to.    

4.

have     all     flights     Authorities     suspended     Dreamliner.    

5.

Boeing     has     The     sold     50     to     Dreamliners     date.    

6.

industry     Expected     revolutionize     aviation     to     the.    

7.

up     Airlines     to     have     buy     been     it     queuing.    

8.

problems     teething     to     down     difficulties     the     Put.    

9.

will     We     step     necessary     every     taking     be.    

10.

deeply    our   regrets    customers   the    inconvenience    Boeing    to.    

Boeing'sstate-of-the-artDreamlinerpassengerjethasbeengroundedinJapan
,India,ChileandtheUSAamidsafetyconcerns.Theairlinerhasbeenhitwithaspate
oftechnicalmalfunctionsinthepastmonth.Theserangefromcrackedwindshields,
brakeandelectricalproblems,andfuelspills.AbatteryfaultfoundonWednesday
ononeofJapan'sAllNipponAirways(ANA)planesforcedtheflighttomakean
emergencylanding.AJapanesetransportofficialdescribedtheincidentas"highly
serious,"whichmeanstherecouldhavebeenanaccident.Japaneseauthorities
havesuspendedallDreamlinerflightsuntilfurthernotice.Japan'sairlineshave24
ofthe50DreamlinersBoeinghassoldtodate.TheDreamlinerisexpectedto
revolutionizetheaviationindustry.Itslightweightdesign,fuelefficiencyand
advancedsafetyfeaturesmeanairlineshavebeenqueuinguptobuyit.Boeingsays
itisinvestigatingtheissuesbutexpressedconfidenceintheaircraft'ssafety.
Acompanyofficialhasputthedifficultiesdownto"teethingproblems"associated
withabrandnewairplane.BoeingCEOJimMcNerneysaid:"Wewillbe
takingeverynecessarystepinthecomingdaystoassureourcustomersandthe
travellingpublicofthe787'ssafetyandtoreturntheairplanestoservice."He
added:"Boeingdeeplyregrets…theinconvenienceto[ourcustomers]and
theirpassengers."

a

T

b

F

c

F

d

T

e

F

f

T

g

T

h

F

1.

state-of-the-art

a.

cutting edge

2.

amid

b.

as a result of

3.

malfunctions

c.

defects

4.

forced

d.

made

5.

suspended

e.

shelved

6.

expected

f.

supposed

7.

queuing up

g.

waiting in line

8.

step

h.

action

9.

assure

i.

convince

10.

inconvenience

j.

nuisance

1.

Four

2.

The past month

3.

A battery

4.

ANA

5.

24

6.

A lightweight one

7.

They want to buy Dreamliners

8.

Teething problems

9.

Boeing's CEO

10.

Its customers and their passengers

1.

b

2.

d

3.

a

4.

c

5.

b

6.

c

7.

d

8.

a

9.

a

10.

b