Xbox One has technical problems on day one
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Microsoft's new console, the Xbox One, sold more than one million consoles within 24 hours of its release. It sold out in most of the countries that were selling it. Many people waited outside stores all night to buy it. Microsoft said it was the best console they have made and was happy with the sales. It said: "Seeing thousands of excited fans…get their Xbox One and their love for gaming was truly a special moment for everyone on the Xbox team." Microsoft said it would work hard to make more Xbox One consoles for this season's holiday presents.
Many Xbox One customers were disappointed. They saw error messages after they switched the machine on. An update made the machine "brick". This is a gaming word, which means to become useless. Microsoft explained what users needed to do. It said if a machine freezes for more than 10 minutes, people should contact customer support. Someone will help the user to get the console working again. Microsoft must work quickly because its big rival Sony is selling the PlayStation 4. It is $80 cheaper than the Xbox One. Gamers are calling the PlayStation a "pure gaming machine".
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