The boss of Europe's biggest low-cost airline has to the pay and working conditions of pilots to them leaving the company. Michael O'Leary, CEO of Ryanair, a personal pledge to the budget carrier's 4,200 pilots to concerns that pilots are dissatisfied and want to the company. Pilots have been salary increases of up to $11,700 and loyalty bonuses of $14,000. A long-serving pilot told the BBC this was, "too little, too late." He said: "There a lack of basic benefits [for pilots] - no free bottles of water, coffee or tea and no crew meals." He said pilots also had to their own uniform. He added: "People have just enough of the toxic atmosphere."
Mr O'Leary is to repair the damage done to Ryanair's reputation after a scheduling error with pilot holidays. The costly mistake more than 20,000 flights have been recently because of a lack of available pilots. This has over 700,000 passengers. An industry analyst said the airline this costly error, "by initially disrespecting the skill set of pilots". He : "In a rare move, [Ryanair] is forced to backpedal, apologize and meet [pilots'] pay demands." O'Leary is confident that pilots will . He said: "I you to with Ryanair for a brighter, better future for you and your family." He added: "We are a very secure employer in a very insecure industry."