The Reading / Listening - Starbucks Cafes - Level 3

The cafe chain Starbucks has made a new policy about who can use its cafes. Starbucks CEO Howard Schultz has announced that anyone can enter a Starbucks cafe in the USA without needing to make a purchase. That means people are free to sit in the cafe or use the restrooms. Mr Schulz has asked all Starbucks staff to treat every person entering the cafe as a customer. He said: "Any person who enters our spaces, including patios, cafes and restrooms, regardless of whether they make a purchase, is considered a customer." This means people can simply use Starbucks to sit down, relax and use the Internet. The new policy applies to more than 8,000 cafes in the United States.



The new policy will also make it easier for store managers and baristas to do their job. There have been high-profile cases recently of managers asking real customers to leave a cafe or telling them they cannot use the bathroom. On April 12, two black men were arrested and escorted out of a Philadelphia Starbucks in handcuffs for waiting for a friend to arrive before they ordered. A week later, another black man was told he could not use the bathroom because he hadn't bought anything. He posted a video online of a white man using the bathroom in the same cafe without buying anything first. Mr Schultz said he didn't want to make Starbucks a public bathroom, but the new policy was "the right thing" to do.

Try the same news story at these easier levels:

    Starbucks Cafes - Level 0 Starbucks Cafes - Level 1   or  Starbucks Cafes - Level 2

Sources
  • https://mashable.com/2018/05/19/new-starbucks-policy-buy-something-sit-bathroom/
  • https://slate.com/news-and-politics/2018/05/you-can-now-officially-sit-in-any-starbucks-and-use-the-bathroom-without-buying-anything.html
  • https://www.npr.org/sections/thetwo-way/2018/05/11/610337214/starbucks-will-give-people-the-key-to-restroom-regardless-of-purchase-ceo-says


Make sure you try all of the online activities for this reading and listening - There are dictations, multiple choice, drag and drop activities, crosswords, hangman, flash cards, matching activities and a whole lot more. Please enjoy :-)



Warm-ups

1. STARBUCKS: Students walk around the class and talk to other students about Starbucks. Change partners often and share your findings.
2. CHAT: In pairs / groups, talk about these topics or words from the article. What will the article say about them? What can you say about these words and your life?
       cafe / chain / policy / purchase / restrooms / customer / relax / sit down / Internet  /
       store / high-profile / manager / arrested / handcuffs / video / online / the right thing
Have a chat about the topics you liked. Change topics and partners frequently.
3. PUBLIC SPACES: Students A strongly believe all cafes are public spaces for us to use freely; Students B strongly believe they are not.  Change partners again and talk about your conversations.
4. CAFES: How can they be better? Complete this table with your partner(s). Change partners often and share what you wrote.

 

How can these things be better?

Will cafes make these changes?

Menu

 

 

Internet

 

 

Tables

 

 

Staff

 

 

Bathrooms

 

 

Music

 

 

MY e-BOOK
ESL resource book with copiable worksheets and handouts - 1,000 Ideas and Activities for Language Teachers / English teachers
See a sample

5. RESTROOM: Spend one minute writing down all of the different words you associate with the word "restroom". Share your words with your partner(s) and talk about them. Together, put the words into different categories.
6. FREE: Rank these with your partner. Put the most important things that should be free in cafes at the top. Change partners often and share your rankings.

  • bathroom use
  • refills
  • snacks
  • service (no tips)
  • wifi
  • water
  • tissues
  • newspapers

 

Vocabulary

    Paragraph 1

      1. policy a. In any case or situation; in any event.
      2. announced b. Made a statement to many people about a fact, happening, or plan.
      3. purchase c. A room with a toilet in it; bathroom; washroom; toilet.
      4. restrooms d. Rules, or a plan of action used by a business, government or person.
      5. customer e. Thought to be.
      6. regardless f. A thing that has been bought; the action of buying something.
      7. considered g. A person, business  or organization that buys goods or services from a store or business.

    Paragraph 2

      8. high-profile h. Large, lockable metal rings that the police put on people's wrists.
      9. cases i. Taken away by the police.
      10. arrested j. Sent something online to a social media site, YouTube or other website.
      11. handcuffs k. Getting a lot of attention or publicity in the news.
      12. ordered l. Examples or instances of a particular situation; an example of something happening.
      13. posted m. Open for all the people to use; all the people.
      14. public n. Asked a server in a restaurant for food or drinks.

 

Before reading / listening

1. TRUE / FALSE: Read the headline. Guess if 1-8 below are true (T) or false (F).

  1. Starbucks' no-purchase-necessary policy is not new.     T / F
  2. The Starbucks CEO said anyone entering a cafe is a customer.     T / F
  3. The CEO said people who sit in Starbucks' patios are not customers.     T / F
  4. The new policy will be used in 18,000 Starbucks across the USA.     T / F
  5. The new policy will make life easier for store managers.     T / F
  6. Two real Starbucks' customers were arrested for waiting for a friend.     T / F
  7. A back man was told he could not use a Starbucks restroom.     T / F
  8. The CEO always wanted the public to use Starbucks bathrooms for free.  T / F

2. SYNONYM MATCH: Match the following synonyms from the article.

  1. policy
  2. announced
  3. purchase
  4. restrooms
  5. considered
  6. cases
  7. real
  8. escorted
  9. posted
  10. public
  1. toilets
  2. communal
  3. taken
  4. buy
  5. authentic
  6. guidelines
  7. put
  8. thought to be
  9. said
  10. instances

3. PHRASE MATCH: (Sometimes more than one choice is possible.)

  1. a new policy about who
  2. treat every person entering the cafe
  3. regardless of whether
  4. people can simply use Starbucks
  5. The new policy applies to
  6. The new policy will also make it easier
  7. There have been high-
  8. two black men were arrested
  9. He posted a video
  10. the new policy was "the right thing"
  1. profile cases recently
  2. more than 8,000 cafes
  3. to do
  4. for store managers
  5. as a customer
  6. and escorted out
  7. can use its cafes
  8. online
  9. to sit down
  10. they make a purchase

Gap fill

Put these words into the spaces in the paragraph below.
purchase
announced
applies
treat
chain
simply
enter
whether

The cafe (1) ____________ Starbucks has made a new policy about who can use its cafes. Starbucks CEO Howard Schultz has (2) ____________ that anyone can (3) ____________ a Starbucks cafe in the USA without needing to make a (4) ____________. That means people are free to sit in the cafe or use the restrooms. Mr Schulz has asked all Starbucks staff to (5) ____________ every person entering the cafe as a customer. He said: "Any person who enters our spaces, including patios, cafes and restrooms, regardless of (6) ____________ they make a purchase, is considered a customer." This means people can (7) ____________ use Starbucks to sit down, relax and use the Internet. The new policy (8) ____________ to more than 8,000 cafes in the United States.

Put these words into the spaces in the paragraph below.
cases
first
later
arrested
policy
easier
posted
real

The new policy will also make it (9) ____________ for store managers and baristas to do their job. There have been high-profile (10) ____________ recently of managers asking (11) ____________ customers to leave a cafe or telling them they cannot use the bathroom. On April 12, two black men were (12) ____________ and escorted out of a Philadelphia Starbucks in handcuffs for waiting for a friend to arrive before they ordered. A week (13) ____________, another black man was told he could not use the bathroom because he hadn't bought anything. He (14) ____________ a video online of a white man using the bathroom in the same cafe without buying anything (15) ____________. Mr Schultz said he didn't want to make Starbucks a public bathroom, but the new (16) ____________ was "the right thing" to do.

Listening — Guess the answers. Listen to check.

1)  The cafe chain Starbucks has made a new policy about who can ______
     a.  uses its cafes
     b.  used its cafes
     c.  use its cafes
     d.  using its cafes
2)  anyone can enter a Starbucks cafe in the USA without needing to ______
     a.  maker purchase
     b.  make app purchase
     c.  make an app purchase
     d.  make a purchase
3)  asked all Starbucks staff to treat every person entering the cafe ______
     a.  as a customer
     b.  was a customer
     c.  has a customer
     d.  ask a customer
4)  cafes and restrooms, regardless of whether they make a purchase, is ______ customer
     a.  considers a
     b.  considered a
     c.  consider it a
     d.  considered as
5)  This means people can simply use Starbucks to sit down, relax ______ Internet
     a.  and use the
     b.  and use an
     c.  and use all
     d.  and use cafe

6)  The new policy will also make it easier for store managers and baristas to ______
     a.  do them job
     b.  do there job
     c.  do their job
     d.  do theirs job
7)  two black men were arrested and escorted out of a Philadelphia Starbucks ______
     a.  on handcuffs
     b.  by handcuffs
     c.  in handcuffs
     d.  out handcuffs
8)  He posted a video online of a white man using the bathroom in ______
     a.  this same cafe
     b.  the sum cafe
     c.  this some cafe
     d.  the same cafe
9)  a white man using the bathroom in the same cafe without buying ______
     a.  anything first
     b.  anything fast
     c.  anything frisk
     d.  anything frisky
10)  Mr Schultz said he didn't want to make Starbucks ______
     a.  a publican bathroom
     b.  a publicize bathroom
     c.  a publicity bathroom
     d.  a public bathroom

Listening — Listen and fill in the gaps

The cafe chain Starbucks has (1) ___________________ policy about who can use its cafes. Starbucks CEO Howard Schultz has announced that anyone (2) ___________________ Starbucks cafe in the USA without needing to make a purchase. That means people are (3) ___________________ in the cafe or use the restrooms. Mr Schulz has asked all Starbucks staff to treat every person entering the cafe as a customer. He said: "Any person who (4) ___________________, including patios, cafes and restrooms, regardless of whether they make a purchase, is considered a customer." This means people (5) ___________________ Starbucks to sit down, relax and use the Internet. The new policy applies (6) ___________________ 8,000 cafes in the United States.

The new policy will also (7) ___________________ for store managers and baristas to do their job. There have been high-profile cases recently of managers asking real customers (8) ___________________ cafe or telling them they cannot use the bathroom. On April 12, two black men were arrested and escorted (9) ___________________ Philadelphia Starbucks in handcuffs for waiting for a friend to arrive before they ordered. A week later, another black man (10) ___________________ could not use the bathroom because he hadn't bought anything. He posted a video online of a white man using the bathroom in the same (11) ___________________ anything first. Mr Schultz said he didn't want to make Starbucks a public bathroom, but (12) ___________________ was "the right thing" to do.

Comprehension questions

  1. What is Howard Schultz's job title?
  2. Which Starbucks cafes does the new policy apply to?
  3. What are people now considered to be when they walk into Starbucks?
  4. What else can people use for free in Starbucks apart from bathrooms?
  5. How many cafes does the new policy apply to?
  6. Whose jobs will be easier because of the new policy?
  7. What kinds of cases have there been recently?
  8. What were two black men wearing when they were escorted from a cafe?
  9. What did a man post a video of online?
  10. What did Howard Schultz not want to make Starbucks into?




Multiple choice quiz

1) What is Howard Schultz's job title?
a) VP
b) President
c) CEO
d) Chief Financial Officer
2) Which Starbucks cafes does the new policy apply to?
a) all Starbucks in the USA
b) Starbucks in Seattle
c) all North American Starbucks
d) Starbucks worldwide
3) What are people now considered to be when they walk into Starbucks?
a) customers
b) coffee drinkers
c) public
d) Internet users
4) What else can people use for free in Starbucks apart from bathrooms?
a) local museums
b) the Internet
c) towels
d) coffee machines
5) How many cafes does the new policy apply to?
a) less than 8,---
b) exactly 8,000
c) around 8,000
d) over 8,000

6) Whose jobs will be easier because of the new policy?
a) coffee companies
b) store managers and baristas
c) CEOs
d) cleaners
7) What kinds of cases have there been recently?
a) high-profile cases
b) big cases
c) heavy cases
d) standard cases
8) What were two black men wearing when they were escorted from a cafe?
a) white T-shirts
b) suits
c) handcuffs
d) jeans
9) What did a man post a video of online?
a) a friend arriving
b) a black man using a bathroom
c) people drinking coffee
d) a white man using a bathroom
10) What did Howard Schultz not want to make Starbucks into?
a) a public bathroom
b) a coffee shop
c) a bad place
d) a free place

Role play

Role  A – Refills
You think refills are the most important thing to be free in cafes. Tell the others three reasons why. Tell them why their things should not be free. Also, tell the others how much we should pay for these (and why): bathroom use, water or wifi.

Role  B – Bathroom Use
You think bathroom use is the most important thing to be free in cafes. Tell the others three reasons why. Tell them why their things should not be free. Also, tell the others how much we should pay for these (and why): refills, water or wifi.

Role  C – Water
You think water is the most important thing to be free in cafes. Tell the others three reasons why. Tell them why their things should not be free. Also, tell the others how much we should pay for these (and why): bathroom use, refills or wifi.

Role  D – Wifi
You think wifi is the most important thing to be free in cafes. Tell the others three reasons why. Tell them why their things should not be free. Also, tell the others how much we should pay for these (and why):  bathroom use, water or refills.

After reading / listening

1. WORD SEARCH: Look in your dictionary / computer to find collocates, other meanings, information, synonyms … for the words...

'purchase'

  • ________________
  • ________________
  • ________________
  • ________________
  • ________________
  • ________________
  • ________________
  • ________________
  • and 'cafe'.

  • ________________
  • ________________
  • ________________
  • ________________
  • ________________
  • ________________
  • ________________
  • ________________
  • • Share your findings with your partners.

    • Make questions using the words you found.

    • Ask your partner / group your questions.

    2. ARTICLE QUESTIONS: Look back at the article and write down some questions you would like to ask the class about the text.

    •Share your questions with other classmates / groups. •Ask your partner / group your questions.

    3. GAP FILL: In pairs / groups, compare your answers to this exercise. Check your answers. Talk about the words from the activity. Were they new, interesting, worth learning…?

    4. VOCABULARY: Circle any words you do not understand. In groups, pool unknown words and use dictionaries to find their meanings.

    5. TEST EACH OTHER: Look at the words below. With your partner, try to recall how they were used in the text:

    • easier
    • cases
    • escorted
    • waiting
    • later
    • public
    • who
    • needing
    • treat
    • spaces
    • simply
    • applies




    Student survey

    Write five GOOD questions about this topic in the table. Do this in pairs. Each student must write the questions on his / her own paper. When you have finished, interview other students. Write down their answers.

    (Please look at page 12 of the PDF to see a photocopiable example of this activity.)

    Discussion - No purchase needed to sit in Starbucks cafes

    STUDENT A’s QUESTIONS (Do not show these to student B)

    1. What did you think when you read the headline?
    2. What images are in your mind when you hear the word 'cafe'?
    3. What do you know about Starbucks?
    4. Do you prefer big chain cafes or small, independent ones?
    5. Do you think Starbucks has made the right decision?
    6. What are the disadvantages for Starbucks of the new policy?
    7. Would you sit in Starbucks without buying anything?
    8. How often do you go to cafes?
    9. Do you think the new policy will make Starbucks more money?
    10. Should all cafes follow Starbucks' example?

    STUDENT B’s QUESTIONS (Do not show these to student A)

    1. Did you like reading this article? Why/not?
    2. What do you think of when you hear the word 'purchase'?
    3. What do you think about what you read?
    4. What do you think about cafes?
    5. What do you know about the high-profile cases?
    6. Have you ever been asked to leave a place?
    7. Were the Starbucks staff being racist?
    8. Do you ever judge someone by his/her colour?
    9. Will Starbucks now become a public bathroom?
    10. What questions would you like to ask the CEO of Starbucks?

    Discussion — Write your own questions

    STUDENT A’s QUESTIONS (Do not show these to student B)

    (a) ________________

    (b) ________________

    (c) ________________

    (d) ________________

    (e) ________________

    STUDENT B’s QUESTIONS (Do not show these to student A)

    (f) ________________

    (g) ________________

    (h) ________________

    (i) ________________

    (j) ________________





    Language — Cloze (Gap-fill)

    The cafe chain Starbucks has made a (1) ____ policy about who can use its cafes. Starbucks CEO Howard Schultz has announced that anyone can enter a Starbucks cafe in the USA without (2) ____ to make a purchase. That means people are free to sit in the cafe or use the restrooms. Mr Schulz has asked all Starbucks staff to (3) ____ every person entering the cafe as a customer. He said: "Any person who enters our spaces, (4) ____ patios, cafes and restrooms, regardless of whether they make a purchase, is (5) ____ a customer." This means people can simply use Starbucks to sit down, relax and use the Internet. The new policy applies (6) ____ more than 8,000 cafes in the United States.

    The new policy will also make it easier for store managers and baristas to do their job. There have been high-profile (7) ____ recently of managers asking real customers to leave a cafe or telling them they cannot use the bathroom. On April 12, two black men were arrested and (8) ____ out of a Philadelphia Starbucks in (9) ____ for waiting for a friend to arrive before they ordered. A week later, another black man was told he could not use the bathroom because he hadn't bought anything. He (10) ____ a video online of a white man using the bathroom in the (11) ____ cafe without buying anything first. Mr Schultz said he didn't want to make Starbucks a public bathroom, but the new policy was "the (12) ____ thing" to do.

    Which of these words go in the above text?

    (a)     anew     (b)     newly     (c)     new     (d)     newt    
    (a)     needing     (b)     needy     (c)     needless     (d)     necessary    
    (a)     treat     (b)     treatment     (c)     treaty     (d)     treats    
    (a)     including     (b)     includes     (c)     include     (d)     included    
    (a)     consider     (b)     considered     (c)     considering     (d)     considerate    
    (a)     at     (b)     of     (c)     by     (d)     to    
    (a)     cakes     (b)     cages     (c)     cases     (d)     capes    
    (a)     deported     (b)     assorted     (c)     scorched     (d)     escorted    
    (a)     handcuffs     (b)     bracelets     (c)     cufflinks     (d)     handouts    
    (a)     pasted     (b)     posted     (c)     posed     (d)     poised    
    (a)     sameness     (b)     same     (c)     some     (d)     sum    
    (a)     righting     (b)     rights     (c)     right     (d)     rightly

    Spelling

    Paragraph 1

    1. made a new lpoiyc
    2. nnaencoud that anyone can enter
    3. use the terssmroo
    4. easrdeslgr of whether they make a purchase
    5. considered a usreotcm
    6. saleipp to more than 8,000 cafes

    Paragraph 2

    1. make it asiere
    2. high-ripolfe cases
    3. arrested and tescdroe out
    4. in dfnsuhafc
    5. he hadn't gouthb anything
    6. posted a video lienon

    Put the text back together

    (...)  to sit in the cafe or use the restrooms. Mr Schulz has asked all Starbucks staff to treat every
    (...)  cafes and restrooms, regardless of whether they make a purchase, is considered
    (...)  profile cases recently of managers asking real customers to leave a cafe or telling them they cannot use
    (...)  Internet. The new policy applies to more than 8,000 cafes in the United States.
    (...)  person entering the cafe as a customer. He said: "Any person who enters our spaces, including patios,
    (...)  a customer." This means people can simply use Starbucks to sit down, relax and use the
    1  ) The cafe chain Starbucks has made a new policy about who can use its cafes. Starbucks CEO Howard Schultz has
    (...)  Starbucks a public bathroom, but the new policy was "the right thing" to do.
    (...)  announced that anyone can enter a Starbucks cafe in the USA without needing to make a purchase. That means people are free
    (...)  the bathroom. On April 12, two black men were arrested and escorted out of a Philadelphia Starbucks in
    (...)  cafe without buying anything first. Mr Schultz said he didn't want to make
    (...)  because he hadn't bought anything. He posted a video online of a white man using the bathroom in the same
    (...)  The new policy will also make it easier for store managers and baristas to do their job. There have been high-
    (...)  handcuffs for waiting for a friend to arrive before they ordered. A week later, another black man was told he could not use the bathroom

    Put the words in the right order

    1. policy   who   can   A   about   use   new   cafes   .
    2. entering   cafe   Treat   as   customer   .   the   a   everyone
    3. a   Regardless   purchase   .   of   they   whether   make
    4. sit   down   .   simply   Starbucks   People   can   to   use
    5. 8,000   to   new   cafes   .   policy   applies   over   The
    6. new   it   will   policy   The   easier   .   make   also
    7. high-profile   have   recently   .   There   been   cases
    8. a   for   friend   .   for   handcuffs   In   waiting
    9. public   He   want   make   didn't   to   a   bathroom   .   Starbucks
    10. policy   The   to   the   was   do   .   new   right   thing

    Circle the correct word (20 pairs)

    The cafe chain / string Starbucks has made a new policy about who can use its cafes. Starbucks CEO Howard Schultz has announced / announcement that anyone can enter a Starbucks cafe in the USA without need / needing to make a purchase. That means people are freezing / free to sit in the cafe or use the restrooms. Mr Schulz has asked all Starbucks staff to treatment / treat every person entering the cafe was / as a customer. He said: "Any person who enters our spaces, including / include patios, cafes and restrooms, regardless of weather / whether they make a purchase, is considered a customer." This means people can simply / simple use Starbucks to sit down, relax and use the Internet. The new policy applies to more than 8,000 cafes at / in the United States.

    The new policy will also make it easily / easier for store managers and baristas to do their / them job. There have been high-profile cases recent / recently of managers asking real / really customers to leave a cafe or telling them they cannot use / usage the bathroom. On April 12, two black men were arrested and escorted / escort out of a Philadelphia Starbucks in handcuffs for waiting for a friend to arrive before they ordered. A week later, another black man was told / spoken he could not use the bathroom because he hadn't bought anything. He posted the / a video online of a white man using the bathroom in the same / some cafe without buying anything first. Mr Schultz said he didn't want to make Starbucks a public / publicity bathroom, but the new policy was "the right thing" to do.

    Talk about the connection between each pair of words in italics, and why the correct word is correct.

    Insert the vowels (a, e, i, o, u)

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    T h_ n_w p_l_c y w_l l _l s_ m_k_ _t __ s__ r f_r s t_r_ m_n_g_r s _n d b_r_s t_s t_ d_ t h__ r j_b . T h_r_ h_v_ b__ n h_g h - p r_f_l_ c_s_s r_c_n t l y _f m_n_g_r s _s k_n g r__ l c_s t_m_r s t_ l__ v_ _ c_f_ _r t_l l_n g t h_m t h_y c_n n_t _s_ t h_ b_t h r__ m . O n A p r_l 1 2 , t w_ b l_c k m_n w_r_ _r r_s t_d _n d _s c_r t_d __ t _f _ P h_l_d_l p h__ S t_r b_c k s _n h_n d c_f f s f_r w__ t_n g f_r _ f r__ n d t_ _r r_v_ b_f_r_ t h_y _r d_r_d . A w__ k l_t_r , _n_t h_r b l_c k m_n w_s t_l d h_ c__ l d n_t _s_ t h_ b_t h r__ m b_c__ s_ h_ h_d n ' t b__ g h t _n y t h_n g . H_ p_s t_d _ v_d__ _n l_n_ _f _ w h_t_ m_n _s_n g t h_ b_t h r__ m _n t h_ s_m_ c_f_ w_t h__ t b_y_n g _n y t h_n g f_r s t . M r S c h_l t z s__ d h_ d_d n ' t w_n t t_ m_k_ S t_r b_c k s _ p_b l_c b_t h r__ m , b_t t h_ n_w p_l_c y w_s " t h_ r_g h t t h_n g " t_ d_.

    Punctuate the text and add capitals

    the cafe chain starbucks has made a new policy about who can use its cafes starbucks ceo howard schultz has announced that anyone can enter a starbucks cafe in the usa without needing to make a purchase that means people are free to sit in the cafe or use the restrooms mr schulz has asked all starbucks staff to treat every person entering the cafe as a customer he said any person who enters our spaces including patios cafes and restrooms regardless of whether they make a purchase is considered a customer this means people can simply use starbucks to sit down relax and use the internet the new policy applies to more than 8000 cafes in the united states

    the new policy will also make it easier for store managers and baristas to do their job there have been highprofile cases recently of managers asking real customers to leave a cafe or telling them they cannot use the bathroom on april 12 two black men were arrested and escorted out of a philadelphia starbucks in handcuffs for waiting for a friend to arrive before they ordered a week later another black man was told he could not use the bathroom because he hadnt bought anything he posted a video online of a white man using the bathroom in the same cafe without buying anything first mr schultz said he didnt want to make starbucks a public bathroom but the new policy was the right thing to do

    Put a slash (/) where the spaces are

    ThecafechainStarbuckshasmadeanewpolicyaboutwhocanuseitscafe
    s.StarbucksCEOHowardSchultzhasannouncedthatanyonecanentera
    StarbuckscafeintheUSAwithoutneedingtomakeapurchase.Thatmea
    nspeoplearefreetositinthecafeorusetherestrooms.MrSchulzhasaske
    dallStarbucksstafftotreateverypersonenteringthecafeasacustomer.
    Hesaid:"Anypersonwhoentersourspaces,includingpatios,cafesandr
    estrooms,regardlessofwhethertheymakeapurchase,isconsideredac
    ustomer."ThismeanspeoplecansimplyuseStarbuckstositdown,relax
    andusetheInternet.Thenewpolicyappliestomorethan8,000cafesinth
    eUnitedStates.Thenewpolicywillalsomakeiteasierforstoremanagers
    andbaristastodotheirjob.Therehavebeenhigh-profilecasesrecentlyo
    fmanagersaskingrealcustomerstoleaveacafeortellingthemtheycann
    otusethebathroom.OnApril12,twoblackmenwerearrestedandescort
    edoutofaPhiladelphiaStarbucksinhandcuffsforwaitingforafriendtoar
    rivebeforetheyordered.Aweeklater,anotherblackmanwastoldhecoul
    dnotusethebathroombecausehehadn'tboughtanything.Hepostedavi
    deoonlineofawhitemanusingthebathroominthesamecafewithoutbuy
    inganythingfirst.MrSchultzsaidhedidn'twanttomakeStarbucksapubl
    icbathroom,butthenewpolicywas"therightthing"todo.

    Free writing

    Write about Starbucks cafes for 10 minutes. Comment on your partner’s paper.

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    Academic writing

    Cafes are the best place to meet for a chat. Discuss.

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    Homework

    1. VOCABULARY EXTENSION: Choose several of the words from the text. Use a dictionary or Google's search field (or another search engine) to build up more associations / collocations of each word.
    2. INTERNET: Search the Internet and find out more about this news story. Share what you discover with your partner(s) in the next lesson.
    3. CAFES: Make a poster about cafes. Show your work to your classmates in the next lesson. Did you all have similar things?
    4. NO PURCHASE NEEDED: Write a magazine article about no purchase being needed in all cafes. Include imaginary interviews with people who are for and against this.
    Read what you wrote to your classmates in the next lesson. Write down any new words and expressions you hear from your partner(s).
    5. WHAT HAPPENED NEXT? Write a newspaper article about the next stage in this news story. Read what you wrote to your classmates in the next lesson. Give each other feedback on your articles.
    6. LETTER: Write a letter to an expert on cafes. Ask him/her three questions about them. Give him/her three of your ideas on how to make them better. Read your letter to your partner(s) in your next lesson. Your partner(s) will answer your questions.

    Answers

    (Please look at page 26 of the PDF to see a photocopiable example of this activity.)

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