Listening (Level 4)

Top store hits back at 'wardrobing' fraud


Try  Level 5  |  Level 6

ESL resource book with copiable worksheets and handouts - 1,000 Ideas and Activities for Language Teachers / English teachers
See a sample

This useful resource has hundreds of ideas, activity templates, reproducible activities for …

  • warm-ups
  • pre-reading and listening
  • while-reading and listening
  • post-reading and listening
  • using headlines
  • working with words
  • moving from text to speech
  • role plays,
  • task-based activities
  • discussions and debates
and a whole lot more.

More Listening

Spelling  |  Dictation


A chain of department stores wants to stop people buying expensive clothes, wearing them once and then getting a refund. This "return fraud" is called “wardrobing”. It happens to around 65 per cent of shops. Stores lose $8.8 billion a year. The store Bloomingdale's puts large, black tags on the bottom of dresses that cost over $150. The dress cannot be returned if the tag is missing. Now, people have to reveal they are wardrobing if they want a "free dress rental".

A shopping analyst said people don't realize wardrobing is illegal. It is a big problem. The store Bloomingdale's is risking annoying and losing customers to stop it. They no longer believe "the customer is always right". Some customers think the tags make them feel dishonest, while others think it's a good idea to stop sly shoppers. An industry spokesman said it was a "delicate balance" to give good customer service and stop wardrobing.

Higher Levels

Try higher levels. The listening is a little longer, with more vocabulary.

Level 5  |  Level 6

All Levels

This page has all the levels, listening and reading for this lesson.

← Back to the wardrobing  lesson.

Online Activities

Help Support This Web Site

  • Please consider helping Breaking News

Sean Banville's Book

Thank You