5-speed listening (Customer Reviews - Level 1)

Apple removes customer reviews from online stores






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Apple has removed customer reviews from its online stores. Reviews are useful for customers to leave feedback about Apple's products. The reviews began disappearing last week. Apple has removed the "Ratings and Reviews" section from stores in the US, UK and Australia. People will have to visit other websites for reviews on Apple products. Apple has not commented on why the reviews section has gone. Nobody knows why it has done this.

The website pcmag.com said the removal could be a mistake. It said: "Apple has decided its online store is better without customer feedback." It also said the system could be under repair. PC Mag said Apple used to allow any reviews in the past, including "extremely negative reviews". It added: "We're...heading into the busiest shopping period of the year, and Apple online store customers have lost an important source of information."

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